Welcome to your Learning Journey

The refinery is your online learning system which holds all your learning resources required for your studies as well as access to your support tutors and important information about workshops and deadlines. If you are new to Professional Academy or restarting your qualification after some time away, please use the Get Started link above to find important information about starting your studies with Professional Academy.

To the left you will see a block titled Course and Tutor Activation. You should use this to enrol on to your modules and workshop sessions as well as activating your support tutor for each module. Detailed instructions for this can be found under the User Guidance block.

To contact student support, scroll to the bottom to find the details of our head office or use the live chat function to the right.

Good luck with your studies, and remember student support are always happy to help!

During your studies:

The Safeguarding contact email is: safeguarding@professionalacademy.com

The safeguarding contact phone number is: 07521 458256

Designated Safeguarding Lead - Hazel Lott-Canning hazel.lott-canning@professionalacademy.com

Deputy Safeguarding Officer – Philip Knowles philip.knowles@professionalacademy.com